Request a refund.
Changed your mind? That’s fine. Enter the email you used at checkout and we’ll refund the full $9.99 to your original payment method. You don’t need to give a reason.
Got it.
We’ll refund within 5 business days.
You can request a refund any time before launch (November 2026). If we haven’t launched by November 30, 2026, everyone is refunded automatically, and you don’t need to do anything. Prefer email? Write to support@promo.kramo.org.